Bhekana Namakhasimende Anzima Ngobuchwepheshe
Yazi ukuthi uzokwehlisa nini ukulahlekelwa kwakho bese uhamba. Abanye abanikazi bamabhizinisi abakakalungeli inkundla yezokuxhumana noma banezinkinga zokulawula. Uma bengakuvumeli wenze umsebenzi wakho, bahambe. Ungabavumeli bakuphoqe ekwehlulekeni. Nakuba izinkinga ezenza iklayenti libe nzima zingahluka kakhulu, amaklayenti anenkinga ngokuvamile awela kwelinye lamaqembu amathathu:
1. Indlela Yokubhekana Nekhasimende Elingaphenduli
Lolu hlobo lweklayenti aluphenduli imibuzo noma lunikeze impendulo eceliwe. Ukuchitha amahora uzama ukubenza baphendule kungaba isikhathi esibi. Iklayenti elingaphenduli aligcini ngokukhinyabeza inqubekelaphambili yalo ekwenzeni intuthuko emizamweni yalo yezokuxhumana; bachitha isikhathi sakho nawe.
Okuvame ukwenzeka ngalolu hlobo lwekhasimende ukuthi ligcina libuza, “Ingabe yilokho kuphela okwenzile?” Abayeki ukucabangela isikhathi nethuba elilahlekile belinde impendulo noma isikhathi esichithwe ukuzama ukuthola leyo mpendulo ukuze iye phambili..
Indlela engcono kakhulu yokubhekana neklayenti elingaphenduli iwukubazisa ngokuqinile kodwa kahle esinyathelweni ngasinye ukuthi awukwazi ukuya phambili ngaphandle kokuxhumana okufika ngesikhathi.. Ukubambezeleka kokubuyela kuwe kuzodala ukubambezeleka kuphrojekthi yabo futhi kunciphise ikhono lakho lokubasiza.
2. Indlela Yokubhekana Nekhasimende Elilawulayo
Lolu hlobo lweklayenti ludinga ukubona yonke i-Tweet eyodwa kusenesikhathi, ayikwethembi futhi ichitha imikhuba emihle. Bavame ukucabanga ukuthi zonke izenzo ezenziwa kuma-akhawunti abo ezinkundla zokuxhumana ziwumsebenzi "wokwenza noma wokuphula"., futhi ugxile ekwazini nasekuvumeleni ngisho nezinyathelo ezincane kakhulu ezenziwayo.
Okuvame ukwenzeka ngalolu hlobo lweklayenti ukuthi lijika kuphela noma ligunyaze umsebenzi kwezinye zazo amanethiwekhi omphakathi ukwenza imizamo yokuthumela ehlanganisiwe icishe ingenzeki, noma i-nitpick kuyo yonke into oyenzayo. Uchitha isikhathi esiningi ulindele ukugunyazwa futhi wenza izinguquko ezingasho lutho kangangokuthi awutholi lutho futhi okwenziwayo akuvamile ukuthi kusebenze ngendlela okungenzeka ngayo..
Indlela engcono kakhulu yokubhekana neklayenti elilawulayo ukuchaza ukuthi lenza kungenzeki umsebenzi osayinele ukuwenza - futhi uma lingalaleli., bese uhamba. La maklayenti nawo azoba ngabokuqala ukukusola uma umkhankaso wawo ezinkundleni zokuxhumana ungaphumeleli.
3. Ungabhekana Kanjani Nendaba ethi “Qhubeka Usebenza, Ngizokukhokhela Ekugcineni” Client.
Lolu hlobo lweklayenti kufanele kube yikhasimende langaphambili ngemuva kokudonsa lesi sinyathelo ngisho nesikhathi esisodwa. Inkinga ngeklayenti elifana naleli akukhona nje ukuthi awunxeshezelwa ngesikhathi - ungase ungalokothi ukhokhelwe. Kukhona okuhlukile kuyo yonke imithetho, kodwa okuvame ukwenzeka ukuthi kungakhathaliseki ukuthi wenza umsebenzi omuhle kangakanani, bazothola izizathu zokuthi abakukhokheli nhlobo.
Okuvame ukwenzeka ngalolu hlobo lweklayenti ukuthi likhokha ngesikhathi okokuqala, bese kuba umjikelezo wokukhokha ngamunye olandelayo, bathola kamuva futhi kamuva. Uma uqhubeka ubasebenzela, ubatshela ukuthi lolu hlobo lokuziphatha lulungile, futhi bayoqhubeka besizakala ngawe futhi ekugcineni “bakhohlwe” ukukukhokhela nhlobo.
Indlela engcono kakhulu yokubhekana neklayenti elingasebenzi ukwenza kucace ukuthi inkokhelo ilindeleke nini (njengosuku loku-1 lwenyanga ngayinye) kunkontileka yakho. Uma bephuthelwe yidethi yamanqamu, bathumele umlayezo onesizotha osho ukuthi kungenzeka bakhohlwe ukunakekela i-invoyisi yakho (ebanikeza ukuze basindise ubuso).
Uma inkokhelo ingalethwanga ngokushesha, yeka yonke imizamo bese uthumela i-imeyili yokulandelela esho ukuthi uyekile ukusebenza kuze kube yilapho uzwa impendulo evela kubo nokuthi umsebenzi uzoqala kabusha ngokushesha lapho uthola inkokhelo..
4. Indlela Yokubhekana Namaklayenti Anzima Kanye Nesu Lokuwadubula
Okwenza amakhasimende anenkinga abe nzima ukuthi awukwazi ukuthi ubudlelwano buzothuthuka yini. Nokho, lapho kufanele uhambe - ukuhlukumezeka akukufanelanga lokho okhokhelwayo.
Ukufunda Okuphakanyisiwe 10 Izindlela Eziphumelela Kakhulu Indlela Yokuzithuthukisa
Lapho unqamula ubuhlobo neklayenti, qiniseka ukuthi banokufinyelela okugcwele kuma-akhawunti obalawulele (becabanga ukuthi zihambisana nesikhathi mayelana nezinkokhelo) futhi unikeze umbiko wokugcina onemininingwane yalokho obenzele kona. Qiniseka ukuthi usho ukuthi isizathu sokudedela iklayenti lakho ukuthi lihambe ukuthi awukwazi ukuhlangabezana nezidingo zalo ngenxa yokwehluleka kwalo (gcwalisa isikhala).
Hlala unolwazi kanye nezinkinga zedokhumenti namakhasimende anenkinga. Uma bekuhlasela ku-inthanethi noma bephoqeleka ukuba balandele ngezikweletu ezingakhokhiwe, uzofuna amarekhodi omsebenzi owenziwe kanye nezinkinga zeklayenti.
